Same app, same cars, a whole country’s worth of new opportunities, just a drive away!
You guys have been asking for this for ages, and we’ve finally delivered: Effective immediately, you can now Drive to Malaysia with any eligible GetGo vehicle. No queueing at rental counters, no complicated processes to learn. Here's how it all works, from finding an eligible car to rolling back into your home lot.
What’s Drive to Malaysia?
Drive to Malaysia (DTM) lets you drive an eligible DTM car across the border. It’s just like any other booking you’d make via the GetGo app: search and select a car, book your drive, and you’re off!
But what exactly makes DTM special?
- No mileage charges, so you can drive as far as you like
- No new app to download, no unfamiliar rental agents to deal with
- Drive anywhere within peninsular West Malaysia
- Enter Malaysia just like you would with a normal car via Woodlands Causeway or the Tuas Second Link
Getting a car to JB used to mean borrowing one from a friend or sorting out a separate rental. Now, it’s as easy as selecting an additional option during your booking confirmation!
Step 1: Find your eligible car
1. Select your preferred date and time, then tap “Go”.
2. In the search results page, tap the “Filter” button to show all available vehicles in your area.
3. In the filter page, tick the “Drive to Malaysia (New)” check box to show the cars eligible for DTM near you.
4. Look out for cars with the dedicated ‘Malaysia’ tag on the vehicle cards to make your booking.
Step 2: Book and opt in
DTM bookings must be at least 24 hours (1 full day) to allow adequate travel time to Malaysia and back.
On the booking page, tap the toggle button to opt in for DTM before confirming your booking.
Your booking prices will be updated before you confirm your booking.
Step 3: What you'll be paying for
Step 4: Your pre-trip checklist
A little prep makes the crossing smooth. Make sure you have the following before you set off.
In your bag
- A physical passport for every traveller, with at least 6 months' validity
- A valid physical driving licence for every registered driver
- A NETS CashCard with at least $10 stored value for Singapore Checkpoint Fees
- A physical Touch 'n Go (TnG) card with at least RM50 loaded for the RM20 cross-border charge, tolls, and parking
On your phone
- The GetGo app, updated to the latest version (version X.X.X)
- Data roaming switched on, so you can unlock your car and get in touch with our Live Chat
- A powerbank and cable — optional, but your phone needs to be sufficiently charged to lock and unlock your car
In your engine
- Fill your tank up to at least three-quarters before crossing the border. It's a Singapore Customs requirement, with fines of up to $500 if you don't
- Take a dashboard photo at the start and end of your booking for fuel verification, as well as to protect you in the event of any disputes
Step 5: Crossing the border
Your car already has a Vehicle Entry Permit (VEP) RFID tag installed, so there's no need to set anything up for the checkpoint. At the toll gantry, tap your physical TnG card to automatically pay for the RM20 road charge.
💡Pro tip: Use your physical TnG card, not the app — the app won't work at the gantry, since the car's VEP RFID tag is tied to GetGo.
Have everyone's passport and the driver's physical driving licence ready at immigration.
Step 6: What to know once you're in Malaysia
Fuel
- Use RON97 fuel or above — RON95 isn't permitted for Singapore-registered cars
- You'll pay for your own fuel at all stages of any DTM booking, with no reimbursement
Tolls and parking
- Use your physical TnG card for tolls, and a TnG or bank card for gantry parking
- For on-street parking, download the state's own app (e.g. Smart Selangor for Selangor, Parkmax@Johor for Johor Bahru). As each state has its own app, check which one applies before you park
Road rules
- Drive on the left, and keep left unless you're overtaking
- The speed limit is 110km/h on highways, and 50 to 80km/h in urban areas
- Seatbelts are mandatory for everyone in the car
What's not allowed
- Do not use GetGo vehicles for ride-hailing or paid chauffeuring services in Singapore or Malaysia
- No unregistered drivers behind the wheel — only you and any Additional Drivers you've added are covered
- Do not drive into Thailand, as insurance coverage applies to West Malaysia only
Step 7: Heading home
Almost home! A few things to close out the trip:
- Bookings can't be ended in Malaysia. End your booking only at your car's original home lot in Singapore
- Return with your tank at least half full. A $35 charge applies for each quarter-tank you come up short
- Give yourself at least a 2-hour buffer for customs clearance. You'll get a reminder 3 hours before your booking ends
- When your booking’s over, take a dashboard photo of the fuel gauge to submit in the app
- Need more time? Extend in the app as usual. The cross-border surcharge applies to the extra hours too
We've got you covered, every kilometre
We make sure you're never on your own out there. From the moment you leave Singapore to the time you return home, we’ve got you.
If you face any issues on the road, simply get in touch with our 24/7 Live Chat. DTM users get priority support, and for minor issues, our partners up north will reach you anywhere in West Malaysia within 45 minutes. If you’re an Android user and run into a connection error when using Live Chat, force quit your app, reopen it to restore connection, and try again.
If a problem arises on the highway, use the bright orange emergency phones spaced every 2km, or call PLUSRonda on 1800-88-0000 (toll-free, 24/7). In the event of an accident, contact GetGo immediately on our accident hotline at +65 6564 3846 and follow the instructions provided. Exchange details with everyone involved, photograph the vehicles and any damage, and call 999 if anyone is injured.
Drive to Malaysia FAQs
- Which GetGo vehicles are eligible for Drive to Malaysia?
- What are the charges for Drive to Malaysia bookings?
- How does the CDW apply for Drive to Malaysia bookings?
- How do I refuel if I go into Malaysia?
- What happens if I don't refuel the vehicle at the end of my booking?
See you on the other side of the causeway!
Amanda 💙
